Legislation sponsored by Assemblyman Avi Schnall (D-30) to make it easier for New Jersey residents to retrieve their towed vehicles or personal property has advanced, marking a step forward in reducing unnecessary burdens on drivers.
The bill, A-3986, requires towing companies to accept electronically transmitted authorization—such as an email or digital form—from a vehicle’s owner or operator allowing a third party to pick up the vehicle or its contents on their behalf.
Under current practice, many towing companies require the owner to appear in person, even in situations where it is impractical or unnecessary—such as when a vehicle has been declared a total loss by an insurance company or is being transferred directly to a repair facility.
“This is about removing a needless obstacle for people who are already dealing with the stress of a breakdown or accident,” said Assemblyman Schnall. “If your insurance company or repair shop is ready to handle your vehicle, you shouldn’t have to take time off work or travel just to stand at a counter and give permission you could easily provide electronically.”
The bill clearly defines a “third party” as an insurance company, a collision repair shop, or any individual designated by the vehicle owner. It also directs the New Jersey Division of Consumer Affairs to establish guidelines ensuring that all electronic authorizations are handled securely and legally.
Importantly, the measure strengthens consumer protections by tying compliance to the state’s Predatory Towing Prevention Act. Violations could result in significant penalties, including fines of up to $10,000 for a first offense and $20,000 for repeat violations, along with additional legal consequences.
By modernizing the process, the legislation aims to save residents time, reduce frustration, and streamline coordination between drivers, insurers, and repair facilities.
“This is a common-sense fix that reflects how people live and do business today,” Schnall added. “Government should make things simpler, not harder.”
