New Jersey Transit is rolling out a major technology upgrade aimed at improving the rider experience, including real-time GPS tracking for trains.
The announcement comes more than 90 days after Gov. Mikie Sherrill signed an executive order directing NJ Transit to improve customer service and modernize the system.
NJ Transit President and CEO Kris Kolluri said the biggest improvement will be the launch of NJT LiveView, a system that will provide passengers with live GPS tracking of trains, including real-time arrival and departure information through the redesigned NJ Transit app and station display boards.
“This was the single biggest thing that people have asked for,” Kolluri said. “And, the fact that the governor has now given us the ability to spend $12 million to make this improvement over the next several months is a real important benefit for the riders.”
NJ Transit buses already use similar GPS tracking technology.
The GPS upgrade is part of the agency’s broader “Rapid Action Plan,” which also includes expanding WiFi service on buses, power washing train stations and rail cars, and establishing a real-time crime center to enhance safety across the system.
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