A widespread text messaging scam is targeting E-ZPass customers in New Jersey, Pennsylvania, and other states, prompting officials to issue a warning. The scam involves fraudulent messages claiming to be from “E-ZPass Toll Services” that direct customers to click on a link to pay an outstanding toll balance and avoid a late fee.
According to the South Jersey Transportation Authority, the messages are fake and contain invalid toll account information. Experts advise customers not to click on the link, even to verify the website, and instead delete the message immediately.
The FBI has issued a public service announcement warning of the scam, which has already generated over 2,000 complaints from at least three states.
If you receive a suspicious text message, follow these steps:
– Delete the message immediately
– If you have questions about your account, contact E-ZPass customer service directly or visit their website
– If you clicked on the link, contact your financial institution and notify E-ZPass of any erroneous information
– Report the fake text message to the FBI’s Internet Crime Complaint Center